Thank you for visiting our website. We firmly believe that a positive experience on this website cannot leave your data security aside; this document will explain the kind of data we collect when you use our website and how we treat said data.
According to the GDPR (General Data Protection Regulation), “personal data” is meant as “any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier. This definition provides for a wide range of personal identifiers to constitute personal data, including name, identification number, location data or online identifier” (source: https://eugdpr.org/the-regulation).
Users must accept our Privacy & Cookies Policy to be able to use our services in full. As our Privacy-policy might change over time, we invite you to regularly check this page so as to stay updated with possible changes. A fully updated Privacy-policy disclaimer will be shown on every page of the website at each first session of the user.
At any time you can email us at info[at]silenceandothersounds[dot]com and ask about all of the following:
- information about your data and our policy
- permanent deletion of your data
- changes to your data
WHAT DATA SILENCE+OTHER SOUNDS COLLECTS AND HOW
When you place an order with us, when you write us by using the Contact form, when you signup to our mailing list, we collect some of your personal data. Third party services we use in this regard are listed below.
- E-Commerce Provider
We use FastSpring as external e-commerce provider to sell our products. We do not collect and do not store your credit card information. The payment process is entirely handled by FastSpring. Regardless you use PayPal, debit card or credit card, we have no access to any information regarding your payment account. We do not collect, retain or use your payment data as they do not pass through our website.
When you place an order, you are redirected to FastSpring to process the purchase. In doing so, we adhere to their Terms of Service. After the order has been fully processed, we store the following information provided during checkout: full name, email address, purchased products, amount spent and country. Such information are used to send you the download link/s, to track your order for future updates or in case you lose your product (hard drive crash, link expiry etc.) and in case we need to retrieve your order to send you your download link again. We don’t share those information with third parties.
According to FastSpring Terms of Service, we keep your purchasing history. For any doubt, please email us at info[at]silenceandothersounds[dot]com
Name, Email address, purchased products, amount spent and country.
- Newsletter signup
When you sign up to our mailing list, we will send you occasional e-mail messages to keep you posted with our products, news and freebies. Absolutely NO SPAM. Our mailing list service is Mailchimp.
- Contact form
Name, Email address
Involved 3rd Party
Contact Form 7 by Rock Lobster, LLC. – Japan.
- Site Reviews plugin
This plugin let us collect and show your reviews about our products. The personal data we retain when you submit a review are name, e-mail and IP. Among these only your name (or what is written in the ‘Name’ field) will be shown on our website.
Name, Email address, IP
Involved 3rd Party
Site Reviews by Paul Ryley and Gemini Labs
WEBSITE TRAFFIC INFORMATION – COOKIES POLICY
- Internet Explorer – https://support.microsoft.com/en-GB/kb/278835
- Chrome – https://support.google.com/chrome/answer/95647?hl=en-GB
- Firefox – https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
- Safari – https://support.apple.com/kb/PH5042?locale=en-GB
- Opera – http://www.opera.com/help/tutorials/
Google Cookies Policy – https://policies.google.com/technologies/cookies?hl=en
You can deactivate Google Analytics following these instructions: https://tools.google.com/dlpage/gaoptout?hl=en
SoundCloud – https://soundcloud.com/pages/privacy
Youtube – https://www.youtube.com/yt/about/policies
Facebook – https://it-it.facebook.com/privacy/explanation
Twitter – https://twitter.com/en/privacy
CONTROLLER OF PERSONAL DATA PROCESSING